CODE OF ETHICS
June, 2005
TABLE OF CONTENTS
Foreword and Acknowledgements
Preamble
Purpose
Scope
Core values
Structural elements of the Code
· Self responsibility and practitioner status
· Responding to Clients and community
· Professional practice within agencies and organisations
The main objectives of the Code
The main ethical principles of the Code
Applying the main ethical principles of the Code
The Code:
· Respect for the dignity of others
· Beneficence & Non-maleficence
· Trust
· Confidentiality & Privacy
· Promotion of client autonomy
· Honesty & Integrity
· Fairness
· Skilfulness
· Professional conduct
· Cultural praxis
Approach to ethical decision making
Ethics Complaints Procedure
An illustrated exemplar
Bibliography
FOREWORD
By DAPAANZ Chairperson: Tim Harding
This Code of Ethics has been written for addiction treatment practitioners in a
country in which society is continually changing. The heart of the Code has
remained constant : competence and professionalism continue to be central
concepts to the practice of addiction treatment in Aotearoa – New Zealand.
The development of this edition of the Code has been a useful and constructive
process with input, ideas, and comments from different ethnic, cultural,
employment, and practice backgrounds. The result has been to create a Code
of Ethics unique to New Zealand which has been developed by DAPAANZ
members.
With the many challenges facing members, it is acknowledged that the Code of
Ethics is not static and has implications for practice in the 21st Century.
Professional practice is ethical in nature. I hope that this Code of Ethics will
strengthen members’ practice.
Tim Harding
Chair
DAPPANZ
ACKNOWLEDGEMENTS
DAPAANZ acknowledges the major contributions to the preparation of this
current version of the DAPAANZ Code of Ethics of the following individuals and
working groups:
Helen Mitchell-Shand, Martin Woods, Ann Flintoft, Wolfgang Theurkauf, Bruce
Levi, Pam Armstrong, and other members of the DAPAANZ Executive.
COPYRIGHT
All rights are reserved. No part of this publication may be reproduced in print,
by photo static means or in any other manner, or stored in a retrieval system, or
transmitted in any form without permission from DAPAANZ. However, short
excerpts may be reproduced without authorisation for educational or similar
purposes on condition that the source is properly indicated.
PREAMBLE – the aspirations of DAPAANZ and the Code of Ethics
This document is a major revision of the previous Code first introduced in 2002.
In recognising its purpose of promoting professional and ethical practice as a
means of reducing alcohol and other drug related harm to individuals, families
and communities, DAPAANZ has further developed its Code of Ethics and
Professional Practice to offer guidance, promote good practice and define
acceptable behaviours for practitioners who choose to join the organisation.
It is recognised that members may come from a variety of professional
disciplines and will in many cases have existing Codes of Ethics/Practice within
which they are obliged to practice. While acknowledging other Codes of
Ethics/Practice, and relevant legislation, DAPAANZ requires all members to be
familiar with and practise in accordance with the DAPAANZ Code of Ethics.
There are two purposes to this document. Firstly to set the values which guide
the Association and its membership; secondly to exemplify ethically appropriate
behaviour based upon these values.
The Code sits alongside and is complementary to other related Codes and
Standards such as the NZ Alcohol and Drug Treatment Sector Standards, the
Practitioner Competencies for Alcohol and Drug Workers in Aotearoa-New
Zealand, and Competencies for Pacific Alcohol and Drug Workers Working with
Pacific Clients in Aotearoa - New Zealand.
PURPOSE
The DAPAANZ Code of Ethics provides a structure for defining ethical
principles and core values governing the professional practice of its members.
Its main purpose is therefore to encourage and guide ethical practice within the
members of DAPAANZ.
SCOPE
This Code provides for the ethical practices and behaviours of all members
the Drug and Alcohol Practitioners Association Aotearoa New Zealand
(DAPAANZ).
This Code is updated and amended from time to time and in its current form
binding upon all members of the Association.
The Code cannot resolve all ethical issues but rather provides a framework
within which ethically focused practice related issues may be addressed.
CORE VALUES
DAPAANZ members respect the worth, dignity and capability of every human
being. In practice, this implies working within a diverse and multicultural
society that is the result of a unique and special social arrangement forged
originally between two parties, Maori and non Maori. Hence, the spirit and
intent of the Treaty of Waitangi is a crucial and overarching value to be
treasured and maintained. Members should therefore acknowledge and have
respect for cultural diversity in the practise of treatment for drug and alcohol
disorders.
STRUCTURAL AND CORE ELEMENTS
The Code presents three ‘core elements’ throughout as a ‘backdrop’ for
consideration and to help to frame any given issues. These three elements are
self responsibility and practitioner status, responding to clients and community,
and professional practice within agencies and organisations. Essentially, these
main elements reflect the broader working environment and responsibilities of
every member; i.e. their responsibilities to self, clients, community and
profession. Subsequently, the three elements provide an overarching structure
to the Code and provide a frame for each main ethical principle (please see
‘Exemplar”, for an example of how this framework may be applied).
The core elements involve the following responsibilities:
1. Self responsibility and practitioner status
The practitioner carries personal responsibility and accountability for his or
her own ethical practice, and for maintaining competence by continual
learning. In this, it is expected that the practitioner maintains a high level of
ethical understanding and practice such that the ability to provide care is not
compromised or brought into disrepute. Such a level of moral practice
demands a keen awareness of crucial ethics principles and/or core values.
2. Responding to clients and community
The practitioner’s primary professional responsibility is to people requiring
their intervention. In providing this, the practitioner is expected at all times to
promote an environment in which the human rights, values, customs and
spiritual beliefs of the individual, family and community are respected and
upheld.
3. Professional practice within agencies and organisations
The practitioner assumes the major role in determining and implementing
acceptable standards of ethical practice, management, research and
education. The practitioner is active in developing a core of research-based
professional knowledge. The practitioner, acting through an appropriate
professional organisation, participates in creating and maintaining equitable
social and economic working conditions.
MAIN OBJECTIVES OF THE CODE
The following Code will provide a means:
· To educate Drug and Alcohol Practitioners (members) regarding the
ethical behaviours required of, and to be practised by, members of
the Association.
· To require members’ acceptance of the Code and their responsibility
to clients, colleagues, the Association, agencies and the wider
community.
· For members to evaluate and regulate their own ethical practices and
behaviours.
· For employers to evaluate the ethical practices and behaviours of
employees who are members of DAPAANZ.
· For the DAPAANZ Executive to resolve grievances concerning the
professional practices and ethical behaviour of DAPAANZ members.
THE DAPAANZ CODE – THE MAIN ETHICAL PRINCIPLES
In the DAPAANZ Code there are 10 main principles and/or core values. They
are:
· Respect for human dignity
· Beneficence (doing good) and non-maleficence (avoiding harm)
· Confidentiality and privacy
· Trust
· Promotion of autonomy
· Honesty & Integrity
· Fairness
· Skilfulness
· Professionalism
· Cultural praxis
APPLYING THE MAIN ETHICAL PRINCIPLES OF THE DAPAANZ CODE
The core contextual elements of the DAPAANZ Code of Ethics allied with the
main ethical principles provide a framework for the standards of ethical
behaviour in practice. The following chart should assist the practitioner to
more easily translate these main principles/core values into action.
You are encouraged to:
· Study the recommended client focussed statements of intent and practice
based implications under each main element of the Code.
· Reflect on what each main principle/core value means to you. Think about
how you can apply ethics in your own practice, education, research or
management activities.
· Discuss the Code with co-workers and others.
· Use a specific example from experience to identify ethical dilemmas and
standards of conduct as outlined in the Code. Identify how you would
resolve the dilemma.
· Work in groups to clarify ethical decision making and reach a consensus on
standards of ethical conduct.
· Collaborate with DAPAANZ, co-workers, and others in the continuous
application of ethical standards in your DAPAANZ activities.
THE DAPAANZ CODE
Principles and Core Values
(Self/practitioner
focused)
|
Client/community -
practitioner relationships
(Client/community
focused) |
Implications for
practice/profession
(Practice/profession focused) |
|
1. Respect for the dignity of
others
Respect for human dignity
indicates that every individual is
treated with respect for his/her
intrinsic human value and
uniqueness.
|
Members recognise that:
The practitioner ensures that the
care is delivered in such a fashion
that is acceptable to the client and
his/her family. |
In practice, this implies that:
Their primary professional
responsibility is to maintain the
dignity, welfare and rights of the
client (individuals, whanau,
families, groups, community) that
they are serving. |
| They will show sensitivity towards
client values, customs and spiritual
beliefs. |
For instance, in the use of new
techniques, technology and
research based developments,
members should ensure that they
are compatible with the safety,
dignity and rights of his/her clients. |
| Each client is a unique individual
worthy of one to one attention. |
Members should take the time to
examine each client’s belief
system in sufficient detail and
respond accordingly. |
| It is the responsibility of practitioners
to avoid dual or multiple
relationships and other conflicts of
interest when appropriate and
possible. |
Each new client should be taken
on only if, and when, such conflicts
can be clearly avoided. If such
conflict e.g. research, reports,
personal relationships occurs
during therapy, then the
practitioner should deal with the
issue promptly and openly. |
Principles and Core Values
|
Client/community -
practitioner relationships |
Implications for
practice/profession |
2. Beneficence (to do
good) and nonmaleficence
(to do
no harm)
The good that is sought is
both the individual good of
the client, and also
includes whanau/ family,
community and general
population. |
Members recognise that:
There are contextual variations
concerning the meaning of ‘good’ and ‘harm’ between individuals and/or groups
within society. However, in general, the
good that is sought for each client relates
to the seeking of a positive outcome in
both the eyes of the client and the
practitioner. |
In practice, this implies:
The practitioner should discuss the
overall aim of the treatment
that will be attempted with the
client and or his/her family if
desired, or any other nominated
support person/s. |
| In situations where harm to the client
and/or other related individuals is
unavoidable, then the goal should be to
minimise harm and trauma. |
The practitioner should examine all
possible avenues with the client for
the minimisation of harm and the
promotion of good consequences
after intervention. |
To be effective in the production of good
outcomes, it is necessary that the
practitioner establishes and maintains a
partnership with the client where each has
equal input in maintaining good
outcomes. |
Adequate discussions are
therefore necessary between the
client and the practitioner where a
high degree of give and take,
compromise and restatement of
the aim of treatment are required. |
| They should be mindful of the need to
respond to situations where client
safety is a central concern at all times. |
The practitioner, in providing care,
ensures that use of technology
and scientific advances are
compatible with the safety, dignity
and rights of people. |
| There is a particular need to respond
appropriately in situations where the
client feels threatened or in danger from
others. |
The practitioner takes appropriate
action to safeguard individuals
when their care is endangered by
a co-worker or any other person. |
| In any work that involves children/ young
persons their welfare is paramount. |
Special care and attention to the
needs of young people is required. |
Principles and Core Values
|
Client/community -
practitioner relationships |
Implications for
practice/profession |
3. Trust
Trust is of paramount
importance in any elationship
between client, provider and
community in any health related
service for the public. |
Members recognise that:
There is an intense level of affective
involvement inherent in a
professional relationship. |
In practice, this implies that:
Practitioners should avoid (or, in
the case of another provider, try to
stop) any practices that may be
seen as taking advantage of
clients. |
|
Ensure that the difference between
professional and personal
involvement with individuals is
explicitly understood and respected
and that one’s behaviour as a
member of DAPAANZ is as a
professional. |
Refrain from abusing a position of
trust to seek special benefits,
financial or personal gain.
Practitioners must not engage in or
encourage sexual intimacy with a
client at any time during the
professional relationship or for at
least two years following its
termination. The Code recognises,
however, that the power
relationship may not cease to
influence personal decision
making and that sexual
relationships with former clients
may never be appropriate or
ethical. |
|
Of special concern is the provision
of incomplete disclosure when
obtaining informed consent for a
proposed therapy or research
participation. In such cases, the
client’s right to self-determination
and the importance of individual
and public trust in the practitioner’s
discipline should not be placed in
jeopardy. |
It is the responsibility of
practitioners to avoid dual or
multiple relationships and other
conflicts of interest when
appropriate and possible. When
such situations cannot be avoided
or are inappropriate to avoid,
practitioners have a responsibility
to declare that they have a conflict
of interest, to seek advice, and to
establish safeguards to ensure
that the best interests of members
of the public are protected. |
|
Public trust includes trusting that
any member will act in the best
interests of individual and public.
Members understand that both
individual and public trust must be
protected in all activities. |
Conflict-of-interest situations
should be avoided if possible
because they can lead to distorted
judgment and can motivate
members to act in ways that meet
their own personal, political,
financial, or business interests at
the expense of the best interests
of members of the public. |
Principles and Core Values
|
Client/community -
practitioner relationships |
Implications for
practice/profession |
4. Confidentiality and privacy
Confidentiality signifies loyalty
towards a client and his/her
family/whanau when entrusted
with information that should
normally remain private. |
Members recognise that:
Members recognise and promote
clients’ rights to privacy.
Practitioners are aware of relevant
legislation and follow procedures
that provide for informed consent,
and confidentiality. |
In practice, this implies that:
Measures are taken to ensure
privacy during consultations, the
safe storage of information, and
constant vigilance concerning the
disclosure of any client details. |
| Whenever possible, clients should
be the usual primary source of
information about themselves and
their own issues. |
Confidentiality from first contact
until after the professional
relationship has ended.
Information is retrievable as long
as necessary for interests of
client, or as required by law. |
| In situations where family/whanau
input is desirable or necessary, the
practitioner should ensure that
confidentiality is maintained within
the group. |
Practitioners convey to
family/whanau the responsibilities
on them for the protection of each
others confidentiality. |
| Privacy and confidential matters are
treated with great care throughout
the entire professional relationship. |
Members will explain to clients the
limitations to confidentiality. No
disclosure without informed
consent except for client or public
safety, diminished capacity or
legal requirement |
| Members operate with a desire to
maintain privacy whenever
possible, but are also are guided by
an equally important desire to
maintain client safety, or the safety
of those associated with the client. |
Members will permit clients the
opportunity to check the accuracy
of all documentation about them
by the member, except for
information that is confidential to
others. |
| The practitioner holds in
confidence personal information
about clients and uses judgement
in sharing this information. |
Unless the client has agreed
beforehand, the practitioner
should not share personal
information about that client with
other practitioners. |
Principles and Core Values
|
Client/community -
practitioner relationships |
Implications for
practice/profession |
5. Promotion of client
autonomy
This indicates an understanding
that the client should normally
be allowed to choose his/her
own treatment/care - within the
realms of safety. |
Members recognise that:
Support clients to achieve their
therapeutic goals and maximum
potential by supporting their right to
self determination but without
infringing on the rights of others. |
In practice, this implies:
The client should be given enough
information and treatment options,
including the right to refuse, to
allow him/her to make a fully
informed decision about their
future treatment. |
| The practitioner ensures that the
individual client receives sufficient
information on which to base
consent for care and related
treatment. |
Provide each client with all client
rights information as required by
NZ legislation, and information
regarding service delivery options
and procedures. |
| Good communication and
information sharing between
practitioner and client is essential
if the client is to be able to give
his/her fully informed consent for
any proposed service |
Use clear, understandable and
age appropriate language to
convey to clients the purposes,
risks, benefits, limitations and fees
(where applicable) of the services
offered sufficient to provide a
basis for informed consent for all
services offered. |
| Whenever possible, clients should
be the usual primary source of
information about themselves and
their own issues. |
Every effort should be made to
obtain as much information as
possible from the client
him/herself. |
| The practitioner must use their
professional judgement regarding
individual competence when
accepting and delegating
responsibility or proposing
treatment options for each client
and/or their family. |
If necessary for client welfare,
other important sources might
include members of the whanau,
significant others or professionals
in particular circumstances (such
as may be required under the
Mental Health Act). |
Principles and Core Values
|
Client/community -
practitioner relationships |
Implications for
practice/profession |
6. Honesty & Integrity
Honesty requires that members
use complete openness,
frankness and sincerity (and
plain speech) when
communicating with clients. |
Members recognise that:
They must represent themselves
and their profession in an open
clear fashion that avoids any
possibility of deception. |
In practice, this implies that:
The maintenance of competence
in the declared area(s) of
competence, as well as in their
current area(s) of activity. |
| They are aware of the need to avoid
any action that may damage the
trust of the client or bring their
colleagues into disrepute. |
It also involves accurately
representing their own and their
colleagues’ activities, functions,
contributions, and likely or actual
outcomes of their activities
(including research results) in all
spoken, written, or printed
communication. |
| They must be prepared to honestly
admit the limits of their capabilities
to their clients if, and when
necessary. |
There is acknowledgement of the
limitations of their own and their
colleagues’ knowledge, methods,
findings, interventions, and views. |
| Integrity means that the
practitioner’s behaviour should
be at all times sincere,
honourable and reliable in their
dealings with their clients. |
Members are expected to
accurately identify their own
qualifications, and avoiding
claiming or implying any personal
capabilities or professional
qualifications beyond those one
has actually attained. That is,
competency gained in one field of
activity must not be used to
improperly imply competency in
another. |
Every effort is made to fully inform
the client of the practitioner’s
status via ample visual material
and preliminary explanations. |
Members are not expected to be
totally value-free or without selfinterest
in conducting their
activities. However, they are
expected to understand how their
biases must be put aside when
dealing in an open and sincere
way with each client. |
Practitioners should not treat any
client in an insincere or cavalier
fashion, or show any distaste,
dislike or disregard for a client’s
chosen way of expression or
being. |
| Personal issues may interfere
with professional practice and
relationships. |
Practitioners should act promptly if
personal issues prevent their
ability to deliver a professional
service for their client/s. |
Principles and Core Values
|
Client/community -
practitioner relationships |
Implications for
practice/profession |
7. Fairness
Fairness indicates that the
practitioner will operate within a
spirit of even-handedness and
impartiality with all clients. |
Members recognise that:
All persons are entitled to benefit
equally from the contributions of
the practitioner’s discipline, and to
equal quality in the processes,
procedures, and services being
offered, regardless of the person’s
characteristics, condition, or
status. |
In practice, this implies:
Although individual practitioners
might specialise and direct their
activities to particular populations,
or might decline to engage in
activities based on the limits of
their competence or
acknowledgment of problems in
some relationships, they must not
exclude persons on a whimsical or
unjustly discriminatory basis. |
| By virtue of the assigned roles that
members may have with society,
they have a higher duty of care to
members of society than the
general duty of care all members of
society have to each other. |
Practitioners should exhibit
behaviours that reflect a higher
standard of the application of the
principles of equity and justice
ensuring that their actions are
worthy of public respect. |
| Practitioners should not show bias
or favouritism towards any particular
client. That is, each client should be
treated in a fair and similar fashion. |
All clients must be treated in ways
that reflect a willingness on behalf
of the practitioner to meet their
needs without favouritism or bias.
However, practitioners are entitled
to protect themselves from serious
violations of their own moral rights
(e.g., privacy, personal liberty) in
carrying out their work. |
| Practitioners should not mislead
their clients in regard to the
availability of services that may be
more affordable or appropriate in an
alternative delivery system. |
Practitioners in private practice
ensure all clients are informed,
where relevant, of the availability
of publicly funded services. |
Principles and Core Values
|
Client/community -
practitioner relationships |
Implications for
practice/profession |
8. Skilfulness
Skilfulness involves the
practitioner in striving for
therapeutic excellence in all
dealings with clients. |
Members recognise that:
They aim at all times to enable
client recovery through proficient
practitioner practices. |
In practice, this implies that:
This implies working within the
limits of one’s competence and
qualifications, and being prepared
to hand over treatment if and
when the practitioner’s expertise
is no longer adequate. |
| They are obliged to acquire,
contribute to, and use existing
knowledge that is most relevant to
the best interests of those
concerned. |
The practitioner carries personal
responsibility and accountability
for practice, and for maintaining
competence by continual learning. |
| They should undertake Drug and
Alcohol work that they are
personally and professionally
competent to handle. |
Competency gained in one field of
activity must not be used to
improperly imply competency in
another. |
| They share with society the
responsibility for initiating and
supporting actions that meet the
health and social needs of the
public, in particular those of
vulnerable populations |
Engaging in self-reflection
regarding how their own values,
attitudes, experiences, and social
context influence their actions,
interpretations, choices, and
recommendations. |
| Services for Maori, Pacific and
other cultural groups are best
delivered by practitioners who have
the knowledge and skills to respond
to the needs of clients. |
Practitioners engage in
professional development in
cultural competence, recognise
any limitations they may have,
and work with legislation, policy
and partnership with the cultural
community. |
Principles and Core Values
|
Client/community -
practitioner relationships |
Implications for
practice/profession |
9. Professional conduct
Professional conduct implies
that practitioners will act in a
responsible, proficient and
skilful manner when dealing
with clients in pursuit of
meeting the requirements of
their registered profession by: |
Members recognise that:
They serve the best interests of
clients by enhancing every client’s
quality of life through carefully
considered therapeutic and
professional interventions. |
In practice, this implies that:
This implies working within the
limits of one’s competence and
qualifications and keeping up to
date with developments in their
own and related fields. |
| · Accepting full
responsibility for his/her
own interventions. |
The practitioner accepts
professional responsibility for one’s
own actions, decisions, and the
ensuing consequences.
This also implies that the
practitioner is fully aware that
his/her interventions will impact
significantly on the lives of the
client, his/her whanau, and within
the community. |
Members only engage in those
activities in which they have
competence or for which they are
receiving supervision.
The practitioner at all times
maintains standards of personal
conduct which reflect well on the
profession and enhance public
confidence. |
| · Avoiding any acts that
will damage the
reputation of the
profession. |
This involves accurately identifying
one’s own qualifications, and
avoiding claiming or implying any
personal capabilities or professional
qualifications beyond those one has
actually attained. |
This is done with the intent of
increasing the probability that their
activities will benefit and not harm
the individuals, families, groups,
and communities to whom they
relate in their role as therapist. |
| · Maintaining professional
affiliations, skills and
practices. |
The practitioner at all times
maintains standards of personal
conduct which reflect well on the
profession and enhance public
confidence. |
This involves keeping up to date,
reading suitable research and
journal articles, attending and
contributing to conferences, etc. |
| · Sustaining a cooperative
relationship
with co-workers in
ethical practice and
other fields. |
Every member will play his/her own
part in maintaining adequate links
with other practitioners and
members of the public and keeping
up to date with community
orientated developments. |
Participate in ongoing
professional development,
continuing in and contributing to
Drug and Alcohol Practitioner
knowledge and education, and
liaison with colleagues and other
professional associations relevant
to one’s field. |
Principles and Core Values
|
Client/community -
practitioner relationships |
Implications for
practice/profession |
10. Cultural praxis
To have a responsive and
positive regard for cultural
diversity that refuses to allow
any individual to feel
unappreciated, ignored or even
insecure because of their real
or even presumed cultural
belief and values. |
Members recognise that:
Every human being has an innate
worth that is reflected in the ways
that he/she responds to their
environment and community. |
In practice, this implies that:
In their ethical conduct, the
member‘s behaviour upholds and
protects the client’s cultural
identity by acting only in a
manner that is supportive of the
client’s mana or cultural
wellbeing. |
| Cultural praxis implies that the
practitioner will practice with
full and positive regard for the
socio-cultural beliefs and
practices of every client. |
An individual, or a collection of
related individuals, may define
themselves, or choose to be
defined by identifying themselves
as being part of a culture, national
or ethnic origin, colour, race,
religion, sex, age, gender, marital
status or sexual orientation. |
Every client has a cultural
background that is usually of
relevance to them. In cases
involving Maori clients, that
background is often related to
place, mana and relationships in
a fashion that is sometimes
significantly different from non-
Maori. In other cases, such as
non-Maori, the need for cultural
recognition and respect is often
important to them in a variety of
different ways depending on their
chosen cultural mores. |
| In New Zealand, the Bill of Rights
and the Human Rights Act makes
it implicit that the socio-cultural
beliefs of every individual are to be
protected. |
Practitioners should be familiar
with any appropriate legislation,
agreements, policies or
documents that aim to enhance
the rights of all cultural affiliations
in New Zealand. |
| Furthermore, The Treaty of
Waitangi (and associated
legislative changes) is the basis for
the principles of protection,
participation and partnership
between Maori and non-Maori. |
Practitioners should be informed
about the meaning and
implementation of the principles
within the Treaty of Waitangi, and
seek advice and training in the
appropriate way to show respect
for the dignity and needs of Maori
in their practice. |
APPROACH TO ETHICAL DECISION MAKING -
The following basic steps typify approaches to ethical decision making:
1. Identification of the individuals and groups potentially affected by the
decision.
2. Identification of ethically relevant issues and practices, including the
interests, rights, and any relevant characteristics of the individuals and
groups involved and of the system or circumstances in which the ethical
problem arose.
3. Consideration of how personal biases, influences, stresses, or selfinterest
might influence the development of or choice between courses
of action.
4. Analysis of likely short-term, ongoing, and long-term risks and benefits of
each course of action on the individual(s)/group(s) involved or likely to
be affected (e.g., client, client’s family or employees, employing
institution, students, research participants, colleagues, the discipline, the
profession, society, self).
5. Choice of course of action after conscientious application of existing
values, principles, and standards.
6. Action, with a commitment to assume responsibility for the
consequences of the action.
7. Evaluation of the results of the course of action.
8. Assumption of responsibility for consequences of action, including correction of negative consequences, if any, or re-engaging in the
decision-making process if the ethical issue is not resolved.
9. Appropriate action, as warranted and feasible, to prevent future
occurrences of the dilemma (e.g., communication and problem solving
with colleagues; changes in procedures and practices).
(N.B. Slightly adapted from the Canadian Code of Ethics for Psychologists,
2000.)
ETHICS COMPLAINTS PROCEDURE
Any complaint about any Member, whether from another Member
or any other person, shall be lodged in writing with the Secretary,
and the procedures set out below shall be observed:
- the Executive shall have the following discretions:
- if the nature of the complaint indicates that the subject
matter should be dealt with by any Court or Tribunal, the
Executive may decline to investigate or deal with the complaint until
any such body has dealt with the issues which are the subject
of the complaint. If the decision of any such body:
· effectively disposes of the complaint, the Executive may decide to take no further action, or may be on the basis of
that decision without further investigation take such action
as it deems appropriate, with or without calling on the complainant or Member to provide further information or to make submissions, or
· does not effectively dispose of the complaint, the Executive may decide to undertake such further investigations as it thinks fit, and then follow the procedures set out in paragraph (b)(iv) to (viii) of this Rule.
- the Executive may decline to investigate or
consider the complaint if the nature of the complaint indicates that the
subject matter is petty, frivolous, or inconsequential;
- the
Executive may decline to investigate or consider
the complaint if, during enquiries being made by
or on behalf to he Executive, it becomes apparent to the Executive
that it is not appropriate further to investigate or consider
the complaint;
- If the investigation or consideration
of the complaint are likely to require extensive enquiries, a considerable
time input, be beyond the financial capability of the Association,
or after advice to the Executive from professional advisors, the
Executive may at any time decline to further investigate or
consider the complaint.
- The
following procedures shall be observed when a complaint
is investigated and considered:
- the Member shall be given a copy of the complaint;
- the Member shall have the opportunity to provide a
detailed written response to the complaint within not less than
two weeks after receiving a copy of the complaint or such further time
as may be allowed by the Executive or any special committee established by it for the purpose of hearing and deciding upon
the complaint;
- further enquiries may be made by or on behalf of the Executive
or any such special committee, and the results of those enquiries shall be made known to the complainant and the Member;
- the Executive or any such special committee shall allow
the complainant and the Member the opportunity to be heard by the Executive or any special committee (and no person who has any direct or indirect interest in the complaint or who is in any
way biased shall hear and determine the complaint.
- the Executive or any such special committee may:
dismiss the complaint, or uphold the complaint and do one or more of the following:
· reprimand or admonish the member
· suspend the member from membership for a specified period
· alter the membership classification of the member
· suspend or remove registration of practitioner competency
· impose a fine on the member
· expel the member;
- the Executive or any such special committee shall respect the confidentiality of the proceedings, and
- the decision and any reasons which may be given (without any obligation to give such reasons) for that decision shall be conveyed to the complainant and the member in writing, and may at the discretion of the Executive or any such special committee be conveyed to members.
- The decisions of the Executive or any special
committee hearing and deciding upon any complaint under this Rule shall be final
and binding on the complainant and the member complained against, and shall not be subject to any review or challenge.
- A member whose membership is terminated
under these Rules shall remain liable to pay all subscriptions and levies to the end
of the Association’s financial year in which the membership
was terminated, shall cease to hold himself or herself out as a member of the Association and shall return to the Association all materials
produced by the Association (including any certificates, handbooks and manuals).
AN ILLUSTRATED EXEMPLAR
A case:
You are the peer/supervisor of Practitioner A. He comes to you with a concern
about his client Z, who is a twenty year old woman who has admitted that she
has driven her car with her two young children aboard whilst intoxicated on
several occasions.
He believes that he can help her by offering accommodation and childcare at
this Aunt’s home; he has already implied to her that social work is a part of his
usual role as a DAPAANZ worker.
Reply:
It should be reasonably clear from the onset that this situation highlights a
number of ethical concerns. In the first instance, you are placed in a position of
trust by A, who clearly wants your advice. He has suggested, in his response to
Z’s situation, the possibility of involving a ‘lay person’, his Auntie. However, of
paramount importance in this case are the lives of two young children.
The issues include ones of safety of the mother Z and her children, the
wellbeing and coping skills of the Auntie, and the skilfulness and
professionalism of A.
Your situation is not an easy one. As A’s supervisor, your decision not only will
have implications for all of those involved in the situation, but for yourself and
the profession as well. Your relationship to A is therefore more than a personal
one, it is a professional one.
A brief analysis of A’s intentions should reveal at least a significant underlying
risk to those involved. A’s Auntie will not have all of the necessary skills to deal
with a woman who clearly has an alcohol related problem, neither might she
have the wherewithal to adequately support the mother and her children. A
himself may consider a more personal involvement through his family to be an
adequate response, but such a commitment takes the issue away from a more
professional and long term approach towards what may well be a difficult and
unsuccessful response that at best might only work in the short term. Because the Auntie is not trained to fully assist a person in Z’s situation, and because
therefore the children may remain at risk, it should be obvious that A’s idea is
not supportable.
However, to clarify these initial thoughts, the Code may be used as a guide.
There are a number of principles that may be involved in this case, and for the
sake of brevity, the most obvious ones are outlined below in a rough
approximation of the order of importance:
1. Doing good, avoiding harm.
The actions of A and perhaps his Auntie seem to be aimed at achieving both of
these principles, but may not be entirely successful because of the Auntie’s
lack of knowledge on how to correctly respond to a significant crisis brought
about by alcohol abuse. It is possible, admittedly, the children may be safer
with the Auntie rather than in the car with the mother, but this remains only a
short term solution, and does not guarantee that they will remain safe in the
future. It should be remembered, as noted in the Code that “In any work
involving children/young persons, their welfare is paramount.”
2. Confidentiality and privacy.
For Z and her children to live with the Auntie, there would have to be a
considerable widening of the confidential circle. The Auntie would become
heavily involved for a start, and she is not bound by legal and moral concerns
in the same way that A is, or any of those practitioners that A might use
instead. Z’s privacy, and most certainly her children’s privacy, should be
respected, even if there are immediate safety concerns. As noted in the Code:
“Members operate with a desire to maintain privacy whenever possible, but are
also guided by an equally important desire to maintain client safety, or the
safety of those associated with the client”.
3. Skilfulness.
It is not in Z’s best interests, or her children’s, if the main person offering
assistance at this time is a relative (and lay person) of her practitioner. The
Auntie does not have the necessary skill or experience to cope in what may be
a very traumatic situation. She may well have plenty of other skills in dealing
with those in need that are indeed noble and worthy; however this situation is
quite likely beyond her limitations. As the Code states: “[Members recognise
that] they aim at all times to enable client recovery through proficient
practitioner practices”.
4. Professional conduct.
It seems that A is not accepting full responsibility for his actions, nor is he
utilising all of the possible professional services that may be available to assist
in the case of Z and her children. Public confidence could well be severely
shaken if it were widely known that a professional practitioner “passed on” the
immediate care of a client and her young children to a woman who was not
able to respond effectively to Z’s condition or her needs. If Z eventually went on
to harm her children, as could occur if she had an accident whilst driving her
car with the children on board, then the public outcry could well be a major one.
A would therefore not only damage his own reputation, but that of his
profession as well. In this way, it may be seen that the phrase from the Code:
“The practitioner at all times maintains standards of personal conduct which
reflect well on the profession and enhance public confidence” is indeed
good ethical advice.
All of the above discussion invariably points to one moral conclusion. A’s
intentions cannot be ethically supported, and more suitable alternatives will
have to be considered and implemented. As A’s supervisor, you would have
little choice but to strongly recommend to A that he did not pursue his chosen
course of action. You would therefore also be morally committed to helping A to
find a more suitable (i.e. professional) response to the needs of Z and her
children.
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